MERSEYRAIL foi novamente reconhecido como o operador ferroviário regional com melhor desempenho nos prêmios Golden Whistle deste ano. Período com 99 % de seus trens chegando no prazo ou dentro de 5 minutos (medida de desempenho público - ppm) - o primeiro para a indústria ferroviária do Reino Unido. O canto do mundo continua a ter a ferrovia com melhor desempenho, o que não é apenas ótimo para nossos clientes, mas algo da qual a região pode se orgulhar. Rail que trabalha conosco dia após dia para alcançar esses níveis de desempenho - não seria possível sem eles. ”
This is the third year in a row that Merseyrail has won this award – proving that it is consistently one of the most punctual rail operators in the country.
The train company broke a national performance record earlier this year by completing an entire 28-day period with 99 per cent of its trains arriving on time or within 5 minutes (Public Performance Measure – PPM) – a first for the UK rail industry.
The awards, which are organised by Modern Railways and the Institution of Railway Operators, are dedicated to those working with railway operations and are based on operational performance statistics.
Zoe Hands, Operations Director at Merseyrail, said: “I’m delighted that our corner of the world continues to have the best performing railway, which is not only great for our customers, but something the region can be proud of.
“It has been a hugely challenging year and we’ve been able to operate a timely service throughout and are offering greater frequency and capacity at every opportunity.
“I’d like to extend my thanks to our partners at Merseytravel, Stadler, British Transport Police, Carlisle and Network Rail who work with us day in and day out to achieve these levels of performance – it wouldn’t have been possible without them.”
