pela segunda vez em uma semana, o Aeroporto de Liverpool John Lennon recebeu outro elogio da indústria e reconheceu como o melhor aeroporto do seu tamanho no Reino Unido. Prêmios! mantendo os níveis mais altos de atendimento ao cliente. Os tempos de fila para passar por segurança para 97% de todos os passageiros são de apenas 10 minutos ou menos, e o Liverpool é o único aeroporto do Reino Unido a receber uma classificação de aeroporto de 5 estrelas da principal empresa de inteligência de viagens aéreas do mundo para o aeroporto de pontualidade do Flight, como o aeroporto mais rápido do Reino Unido, como um aeroporto mais rápido do feminino, mais fácil, mais fácil, mais fácil de atingir o aeroporto de jo de junção. Demonstra o quão bem respeitado não somos apenas pelos passageiros de toda a região, mas também dentro da indústria da aviação. Trabalho que lidera globalmente. Parabéns a todos! ”
At the recent Airport Operators Association (AOA) Annual Conference held in London, Liverpool John Lennon Airport was announced as the winner of Best Airport (3-10 million passengers) at the 2019 AOA Annual Awards!
The award was voted for by Airlines UK, a trade organisation that represents UK airlines and awarded to LJLA in recognition of the Airport’s success in offering a best in class passenger experience and becoming the Faster, Easier, Friendlier Airport of choice for passengers from across the region.
The Airport’s award entry focused on a number of achievements including more destinations and more passengers whilst maintaining the highest levels of customer service. Queue times to pass through security for 97% of all passengers is just 10 minutes or less and Liverpool is the only UK airport to receive a 5-star airport rating by the world’s leading air travel intelligence company OAG for flight punctuality, confirming its status as the UK’s faster, easier, friendlier airport.
John Irving, CEO for Liverpool John Lennon Airport commented, “This is a special award for the Airport as it demonstrates how well respected we are not only by passengers from across the region, but within the aviation industry too.
This award is testament to all the hard work put in by our employees and business partners here at the Airport to ensure the highest levels of service to both our passengers and airline customers.”
Karen Dee, Chief Executive of the AOA said, “The AOA Awards showcase the sector’s vibrant and innovative work that is globally leading. The Awards were a sample of that best-in-kind work, from improving aviation’s sustainability to continuously improving our passengers’ experience of airports and aviation. Congratulations to them all!”
